Our data plans are covered by our Refund Policy. If your data plan meets any of the following, you may contact the Support Team directly for a refund request:
- Your data plan is unused and bought directly from the holiday.com app within the last 180 days.
- Your device is incompatible and you can provide proof that your device is not eSIM compatible or is carrier-locked.
- You experienced connectivity issues during your trip and the Support Team was unable to resolve the issue.